Shipping and Handling

After placing your order, you will receive a purchase confirmation and order ID by email. We do our best to ship your order within 3 working days after receipt of your order and payment. Your purchase will be shipped via regular mail service. Please indicate your physical address correctly. If you require rush shipping, please contact us for DHL shipping prices. If you intend to place an order for more than 5 items, please contact us in advance at, so that we could inform you of the preferential handling and shipping rates or express delivery options.

Shipping is not refundable for the returned items.

Free shipping is valid only for orders above 200 EUR. and if the items are not discounted. It is not valid for items on sale, promotions, and if you are using promo code. For any order lower than 200 EUR and for samples the shipping is paid by the client.

Omnitom will not be held liable for any customs charges, duties, or taxes, associated with international shipments. These fees are collected by the receiving country’s customs agencies. If you need a tracking number please contact us at

Omnitom updates regularly its stock availability, listed on the website. Sometimes items sell out really quickly. When this happens we do our best to offer replacement, refund, or let you know when the item will be in stock.


Delivery time

Omnitom is using regular traceable post service and usually, it takes between 3-15 working days for you to receive the order depending on your location.

If you need your order urgently, please contact us for DHL costs.


Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.